This policy explains how the official Twin Strings website at www.twinstrings.in handles information when you visit the site or contact the band.
Information we collect
When you send an enquiry, we collect the information you provide, such as your name, email address, phone number, enquiry type, message and any relevant event or project details.
We also receive limited technical information needed to operate and protect the website, including IP address, browser type, device information, requested pages, timestamps and security signals.
How we use it
We use enquiry information to respond, route your request to the relevant team member, keep an operational record and prevent misuse. Technical information helps us secure, maintain and understand the performance of the site.
We do not sell your personal information. We keep information only for as long as reasonably needed for the purpose it was collected, legal obligations, record keeping and security.
Services we use
We use carefully selected service providers to host and protect the website, deliver messages, maintain enquiry records and understand website performance. They may process limited information only as needed to provide those services or meet legal requirements.
The Music page includes an embedded music player. Links to music, video, social media and ticketing platforms take you to services with their own privacy practices. Those services may use cookies or similar technologies under their own policies.
Website measurement helps us understand visits and site usage. Your browser settings and relevant provider controls can be used to limit cookies or measurement, although some website functions may work differently.
Your choices
You may ask us to access, correct or delete personal information you submitted through this website, subject to information we need to keep for legal, security or operational reasons. We take reasonable measures to protect the information we hold, but no internet service can guarantee absolute security.
This website is intended for a general audience. If you believe a child has sent personal information without appropriate permission, contact us so we can review it.
Contact
For a privacy request or question, email [email protected]. We may update this policy when the website or our practices change. The date above shows the latest revision.